
'?
.n
Description
GTE-Florida
Wholesale Non-recurring
Cost
Study
Provisioning- Exchange
Products
FAC
Minutes per
Touch
~
Source Calculation Destination
-
Coordinated Conversion
Process
1
Process
2
IO
Standard Interval
!I
SkCdZi2rd
!fi*rV=!
I2
Additional Interval
13
Standard Interval
I4
Additional lnterval
Process
3
Hot Cut Coordinated Conversion
Process
1
Process
2
15
Standard Interval
I6
Standard Interval
I7
Additional Interval
I8
Standard Interval
19
Additional Interval
Process
3
Note
3
?:ok
3
Note
3
Note
3
Note
3
Note
3
A= Source
ACXI-11
.
,."-
..
tic*,-,,
ACXI-11
ACXI-11
ACXI-11
ACXI-11
ACXI-11
ACXI-11
ACXI-11
ACX-11
Note
1:
Factor was based upon statistics gathered
in
states where trouble ticket counts were available.
Note
2
FAC senior
SU~~IV~SO~S
provided the average incoming call touch data.
Note
3:
Headquarters FAC
Subject
Matter Expert provided the average minutes per touch data.
CTE
Confidential
AMPI-2
Comentarios a estos manuales