Motion Computing CL920 Guía de usuario descargar pdf (Pagina 53)

Chapter 4 CL920 Troubleshooting and FAQs 53

CL920

Troubleshooting and

FAQs

Motion Computing Tablet PCs are thoroughly tested for performance and quality, but

occasionally issues can still occur. If you don’t find the information you’re looking for in this

section, go to Motion Computing Support.

OTE: Enterprise users should contact their support organization for assistance with resolving

tablet, application, or connectivity issues.

Troubleshooting

Use the information in this section to identify and resolve common issues. If an issue has

more than one potential cause, the most common cause is listed first.

Power issues

The tablet doesn’t shut down

• An application might have stopped responding. Use Task Manager to manually stop the

application. Press the Security button and select Start Task Manager. Select the

application that isn’t responding and end the task. You can also press and hold the

power button for five seconds to force the tablet to shut down. However, this isn’t

recommended.

The tablet won’t enter Hibernate mode

• Hibernate mode might not be enabled. Enable hibernation by adjusting the power

button behavior from Motion Tablet Center. See Changing how the power button

functions on page 40.

The tablet doesn’t return from Hibernate mode while on battery power

• The battery might be depleted. Plug the Tablet PC’s power adapter into an AC outlet and

into the Tablet PC.

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